Privacy Policy
We at Consilient Interventional Healthcare value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and use our services.
1. Information We Collect
When you visit our website or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, and any details you provide when contacting us through forms.
- Health Information: If you request an appointment or provide health-related information, this may be considered Protected Health Information (PHI) under HIPAA.
- Technical Information: IP address, browser type, and usage data collected automatically through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests.
- Provide outpatient psychiatric and mental health services.
- Maintain medical records in compliance with HIPAA.
- Improve our website functionality and user experience.
- Meet legal, regulatory, and compliance obligations.
We will not sell your personal or health information.
3. HIPAA Compliance
As a healthcare provider, we are required by law to protect your PHI. We maintain administrative, physical, and technical safeguards to ensure compliance with HIPAA. You will receive our Notice of Privacy Practices at the time of intake, which explains your rights under HIPAA.
4. California Consumer Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- The right to know what personal information we collect and how it is used.
- The right to request access to and deletion of your personal information (subject to legal and medical record retention requirements).
- The right to opt out of the sale or sharing of personal information (we do not sell personal information).
- The right to non-discrimination for exercising these rights.
To exercise these rights, please contact us at 707-772-7522
5. Cookies and Website Tracking
We may use cookies and similar technologies to analyze website traffic and improve your browsing experience. You can disable cookies through your browser settings, though some features may not function properly.
6. Data Security
We implement reasonable administrative, physical, and technical measures to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Third-Party Services
We may use third-party vendors (e.g., web hosting, analytics, or scheduling tools). These vendors are required to maintain confidentiality and security standards consistent with HIPAA and applicable privacy laws.
8. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, HIPAA compliance, or your privacy rights, please contact us:
2448 Guerneville Road Suite 800Santa Rosa CA 95403
(707) 772-7522
referrals@consilientivh.com